I have been a client with the Hive Solution for over a year now and its been wonderful. The girls have become an integral part of our business and they take ownership of what they are doing. They act, sound and feel as a part of our business and the other employees. Our business is very complex, and it takes a minute to understand all of the nuances and subtleties of the company and yet here it is a year later, and they can field most calls, estimate the job, schedule the job and handle paperwork associated with the job. It has taken a whole lot off my shoulders and at this point I don’t feel like I could do it without them. If you’re on the fence, jump on board – you won’t regret it.
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What Our Clients Say
We are a virtual accounting & consulting firm with a number of meetings & phone calls that come in during the day. We needed a live receptionist to help field calls to various staff members, and wanted a live person answering the phone – not just voicemail. Since working with “The Hive” we show more professionalism, getting more detailed information from the caller in advance so we are better prepared when we return calls. Read more “Cheryl Blazej”
Cheryl Blazej
I have been a client with the Hive Solution for over a year now and its been wonderful. They take ownership of what they are doing and act, sound and feel as a part of our business and the other employees. Read more “Michael Nier”
Michael Nier
Missing a phone call is not an option in my HVAC business, but it’s just as important to answer the call with someone who knows our business. Our main contact, a.k.a. “Bee,” Nina, picked up HVAC speak quickly, and comes across as our own personal CS Rep sitting at a desk in our office. Read more “Matt Berndt”
Matt Berndt
After hiring The Hive Solution I am able to fully focus on my work/clients knowing the phone is being answered, and I have streamlined my systems and processes. The service The Hive provides is just what I needed to expand my business. Read more “Archana Patel”
Archana Patel
If you are a small business owner who is overwhelmed with phone calls, paper work, scheduling or follow-up, I highly recommend Carrie and her wonderful team! I am now able to spend my time doing the things that bring in revenue and increase profits. That’s return on investment at its best! Read more “Paul Sather”
Paul Sather