Count on our Bees – your sharp, helpful, virtual staff who can answer questions, book appointments, and care for your customers while you’re out there making more honey.
We’ll make sure you don’t miss out on new leads and returning clients because you’re too busy to take your calls and follow-up.
We cover normal business hours, Monday through Friday, 8 AM – 5:30 PM Eastern.
Phone Answering
- Make a great first impression that voicemail never can
- Receive calls and answer FAQs on behalf of your business
- Prepare and email a custom Client Intake Form for each call
Scheduling
- Schedule customer appointments for you and your field techs via any calendar system
- Juggle changing schedules and notify customers
- Set up and plan business meetings on your behalf
Office & Client Services
- Light secretarial duties
- Maintain and update your client contact list
- Help coordinate events and manage invites
- Provide customer follow-up services (phone, email, etc.)
Personal Assistance
- Provide daily task list of phone calls with notes and completed calls/project status
- Deliver task and appointment reminders to keep you on track
- Create expense reports and track reimbursements
- Create and manage mileage record
Vacation Support Services
- Answer phones, take messages, schedule appointments and more
- Customize services according to your needs
