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We are a virtual accounting & consulting firm with a number of meetings & phone calls that come in during the day. We needed a live receptionist to help field calls to various staff members, and wanted a live person answering the phone – not just voicemail. Since working with “The Hive” we show more professionalism, getting more detailed information from the caller in advance so we are better prepared when we return calls. Read more “Cheryl Blazej”
I have been a client with the Hive Solution for over a year now and its been wonderful. They take ownership of what they are doing and act, sound and feel as a part of our business and the other employees. Read more “Michael Nier”
Missing a phone call is not an option in my HVAC business, but it’s just as important to answer the call with someone who knows our business. Our main contact, a.k.a. “Bee,” Nina, picked up HVAC speak quickly, and comes across as our own personal CS Rep sitting at a desk in our office. Read more “Matt Berndt”
After hiring The Hive Solution I am able to fully focus on my work/clients knowing the phone is being answered, and I have streamlined my systems and processes. The service The Hive provides is just what I needed to expand my business. Read more “Archana Patel”
If you are a small business owner who is overwhelmed with phone calls, paper work, scheduling or follow-up, I highly recommend Carrie and her wonderful team! I am now able to spend my time doing the things that bring in revenue and increase profits. That’s return on investment at its best! Read more “Paul Sather”
