- Speak With Us. During your initial consult, we determine how your business needs sync up with our Bees and their specialties. We’ll match you to the perfect virtual support bee, and get you started with The Hive Solution.
- Free Your Time. Our Bees not only take care of the critical tasks you need help with, we tailor our approach to bring you the best customer service and professionalism.
- We create a custom interactive Client Information Manual specifically for your business processes, from phone greetings, to common questions and preferred answers, to detailed administrative procedures.
- For some clients, we compile a Client Intake Form to record specific information like caller concerns and event history. This pre-screening tool helps determine next steps for potential client work, saving all parties time and money.
- Make More Honey. With your to-dos cleared and your clients dazzled, now you can act on your plans!
Create Your Colony
We have several service tiers you can choose from, or we’ll create a custom package for you based on your busy season, customer care gaps, budget, and more.
Front Office & Customer Service
Don’t miss out on new leads and returning clients because you’re too busy to take your calls and follow-up.
Messenger Bee: Telephone and messaging services
Mason Bee: Telephone and messaging services, custom client intake form, customer follow-up and scheduling
from $290/mo
Data, Admin & Research
Clear your desk and simplify your life with full administrative assistance, just as if we’re right down the hall.
The Hive Honey Pot (Bank of hours): Administrative and personal services such reports, documentation, invites and events
from $50 / hour
Marketing, Graphic Design & More
Imagine the ease of working with a one-stop-shop to help you with a broad range of your business needs.
Chatter Bee: Live chat, email and social media monitoring and response
Bumble Bee: Graphic Design and email marketing services
from $150 / product offering / month
The Hive Honey Pot (Bank of Hours)
Retainer packages allows us to be flexible with the custom administrative services we provide in a block of time. Retainer hours are available in blocks of 12, 18, 24 and 36 hours and can carry forward for up to three months.
Blocks of hours are for admin projects only and do not include phone support, graphic design, bookkeeping services or chatter bee services.
